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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Valerie Knight

Valerie Knight

August 28, 2026

5  out of  5
rating by Valerie Knight
"The team at Mark Elling Insurance Agency Inc. does an amazing job taking care of their clients. Renee Perrine, in particular, is committed to making sure the agency’s clients are properly covered and receive every available discount they qualify for. Her attention to detail and dedication to helping insureds navigate their insurance needs are truly appreciated."
We responded:
"Thank you for the positive feedback, Valerie! We’re grateful for your review. Renee works hard to ensure our clients are properly covered and receive all eligible discounts. We’re here for you anytime. - Mark"
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farrelee Bilhimer

August 27, 2026

5  out of  5
rating by farrelee Bilhimer
"We have all of our policies with Mark Elling at State Farm. They are always quick to respond and gives and explains all the policy possibilities for us to determine which policy best fits our needs."
We responded:
"Thank you for the positive review and the kind words, Farrelee! Out of all of the offices in Shawnee, Mark Elling's office is happy you chose us to assist you with your insurance needs. We appreciate your business. -Mark"
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Macberth Makuvatsine

August 24, 2026

5  out of  5
rating by Macberth Makuvatsine
"The staff is super friendly and helpful!"
We responded:
"Appreciate the great feedback, Macberth! We’re glad you enjoyed your experience with our team. - Mark"
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Brian Atkinson

August 18, 2026

5  out of  5
rating by Brian Atkinson
"Mark is an outstanding Agent. He always responds to questions about our coverages. He does great in all areas concerning our insurance policies. Thanks you Mark!"
We responded:
"Thank you for the wonderful review, Brian! My team and I are always happy to help with your coverage questions and ensure everything is handled. I truly appreciate your kind words. - Mark"
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Lee Gilgour

August 14, 2026

5  out of  5
rating by Lee Gilgour
"Mark takes time to talk through any issues that arise and his office is super responsive and helpful!"
We responded:
"Thank you so much for your review, Lee! We’re glad to hear our office was able to walk you through any issues and that our team's response was prompt and helpful. We really appreciate your feedback. -Mark"
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Leticia Alvarez

August 6, 2026

5  out of  5
rating by Leticia Alvarez
"Very good service, nice people, very professional, excellent"
We responded:
"Thank you for the positive review, Leticia! We’re so glad you had a great experience, our team truly appreciates your kind words about our service and professionalism. -Mark"
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Joni Palmer

August 6, 2026

5  out of  5
rating by Joni Palmer
"I have been with State Farm for 47 years. Mark Ellings staff is Great! They are always willing to help and really care about their customers!"
We responded:
"Thank you for the wonderful feedback. We’re proud to have a team that’s committed to helping customers and providing the care they deserve. We truly appreciate your loyalty—47 years is incredible! We look forward to supporting you for many years to come. - Mark"
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Dave Elling

August 6, 2026

5  out of  5
rating by Dave Elling
"Incredible service and wonderful staff"
We responded:
"Thank you so much for your kind review, Dave! We’re thrilled to hear you had an incredible experience and that our staff made a difference. We truly appreciate your support and hope to welcome you back again soon! -Mark"
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Luis Portillo

August 5, 2026

5  out of  5
rating by Luis Portillo
"Mark did a wonderful job of getting back to me and answering my questions about my business insurance."
We responded:
"Thank you for the great review, Luis! Also, for taking the time to share your experience. We're dedicated to getting back quickly and making sure clients feel confident about their coverage. We’re grateful for your business! - Mark

"
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Elijah Wright

July 30, 2026

5  out of  5
rating by Elijah Wright
"Rossy has always been incredibly helpful to me and my family when it comes to our insurance"
We responded:
"Thank you for the wonderful review, Elijah! We’re glad Rossy has been consistently helpful to you and your family. We truly appreciate your trust. - Mark
"
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Mandi Marchan

July 23, 2026

5  out of  5
rating by Mandi Marchan
"Excellent service"
We responded:
"Thanks for the review, Ava! - Mark"
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Charles Yarber

July 17, 2026

5  out of  5
rating by Charles Yarber
"Reasonable"
We responded:
"Thank you for your review, Charles! We work hard to keep our pricing fair while maintaining quality, so we’re glad you feel it’s reasonable. -Mark"
Profile photo of Lupemaria Guzmán

Lupemaria Guzmán

July 10, 2026

5  out of  5
rating by Lupemaria Guzmán
"I want to publicly thank Violetta for her incredible service. Her clarity in explaining every single detail gave me immense peace of mind. Furthermore, she showed outstanding professionalism by quickly detecting and correcting the errors that were in my policies.

It is such a relief to work with someone so thorough, efficient, and dedicated. She truly exceeded my expectations, and I highly recommend her 100%!"
We responded:
"Thank you so much for your wonderful review, Lupemaria! We’re truly grateful that you took the time to share your experience. Violeta will be especially happy to hear that her clear explanations brought you peace of mind and that her professionalism and attention to detail helped ensure your policies were accurate.

It’s fantastic to know she exceeded your expectations! Your recommendation means a lot to us. If there’s ever anything you need, we’re always here to help. - Mark"
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Mariela Cisneros

June 29, 2026

5  out of  5
rating by Mariela Cisneros
"They helped me save and were always nice to answer my questions."
We responded:
"Thank you for your review, Mariela! We enjoyed assisting you with your insurance needs to get you the best rates possible. -Mark"
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Beverly Johnson

June 29, 2026

5  out of  5
rating by Beverly Johnson
"Very responsive and helpful! Reduced my home and auto policy prices significantly. Wish I would've contacted them much sooner!"
We responded:
"Thank you so much for the kind words, Beverly! I’m really glad we were able to reduce both your home and auto premiums and that everything came together smoothly. - Mark"
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juanita valiant

June 12, 2026

5  out of  5
rating by juanita valiant
"Everytime I call have been pleasant and patient"
We responded:
"Thank you for your feedback, Juanita! I’m glad to hear your experiences have been positive, we're available anytime for questions or support. -Mark"
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Marilyn Hamner

June 9, 2026

5  out of  5
rating by Marilyn Hamner
"Actually..this is Brian Hamner! TYVM Rossy for your friendly, helpful service..you're the best!"
We responded:
"Thank you for the wonderful review, Brian! We’re so glad you had a great experience. We appreciate your support! - Mark"
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Sheramie Cain

June 8, 2026

5  out of  5
rating by Sheramie Cain
"I have been with Mark Elling for over a decade and it always amazes me that him and his staff remember who I am. They are incredibly efficient and professional, yet treat me like family. I rarely write reviews but this one was a must!"
We responded:
"Thank you so much for taking the time to leave this review wonderful review, Sheramie! We’re truly grateful to have you as a client for over a decade. It means a lot to hear that our the team consistently provide efficient, professional service—and that you feel treated like family.
We appreciate your trust and look forward to continuing to help you for years to come! - Mark"
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Fr. Randy Sly

June 8, 2026

5  out of  5
rating by Fr. Randy Sly
"The recent hailstorm caused significant damage to the house. State Farm was there quickly and the adjusters were so good to work with. Mark Elling also made sure, right up to small details at the end, that everything was being handled to our satisfaction. Thank you, Mark!"
We responded:
"Thank you for the 5-star review, Fr. Randy! -Mark"
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Bob Swindle

June 6, 2026

5  out of  5
rating by Bob Swindle
"Mark has been an incredible support during personal crises, helping to manage the lightning claim and auto claim while I was managing Bob's multiple cancers. I could have beaten the premium costs with military insurance, but I could not have beaten the service. Thank you!"
We responded:
"Thank you, Bob, for taking the time to leave this kind review. We’re so glad we were able to assist with the lightning claim and the auto claim during such a difficult time for your family. We truly appreciate your trust and recommendation. - Mark"
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Brian Jenkins

June 4, 2026

5  out of  5
rating by Brian Jenkins
"Great customer service and affordable rates. You can’t ask for anything more from your insurance agent."
We responded:
"Brian, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Mark Elling’s Team!"
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Christopher Roberts

May 27, 2026

5  out of  5
rating by Christopher Roberts
"Mark Elling is on top of his game in the insurance world! Thanks Mark for your continued help and direction when it comes to our insurance needs!"
We responded:
"Thank you so much for the great review, Christopher! We truly appreciate your trust and are grateful for the opportunity to help with your insurance needs. We’re always here for you. - Mark"
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Pedro Bedolla

May 22, 2026

5  out of  5
rating by Pedro Bedolla
"Rossy. was awesome really nice and helpful."
We responded:
"Thank you for your kind words, Pedro! We’re grateful you took the time to share your experience. Please don’t hesitate to reach out anytime you have questions or need support. - Mark"
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Gustavo Leal

May 19, 2026

5  out of  5
rating by Gustavo Leal
"Excellent service, my claim was taken care off and I am very pleased with the level of service. Special thanks to Rossy, extremely helpful and made my experience much better. Nothing but good things to say about their office."
We responded:
"Thank you so much for your amazing review, Gustavo! We’re thrilled to hear your claim was taken care of and that you were pleased with the level of service. We truly appreciate your kind words, and we’ll be sure to pass along your special thanks to Rossy. It means a lot to our team, and we look forward to helping you again in the future. - Mark"
Profile photo of Kelli Gast

Kelli Gast

May 12, 2026

5  out of  5
rating by Kelli Gast
"I finding housing for my daughter in Kansas i had the pleasure of working with Rossy and Mark at Mark Elling's State Farm office. They were vary knowledgeable and worked as a team. I started working with Rossy and when I called back later in the day she was gone and Mark jumped right in and was able to close out the deal very quickly. I would definitely recommend working with this team."
We responded:
"Thanks for the great feedback, Kelli! We’re happy Rossy and Mark could assist you so effectively, and we appreciate your recommendation. Wishing your daughter the very best in Kansas—please let us know if we can help with anything else. - Mark"